Privacy Policy
Last updated: 9 March 2026
1. Introduction
ClubOS ("we", "our", or "us"), operated by VE2 Ventures, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and join our waitlist.
We are based in Amsterdam, the Netherlands, and act as the data controller for the personal data described in this policy. We comply with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.
2. Information We Collect
When you sign up for our waitlist, we collect:
- Your email address
- The date and time you signed up
- Your IP address (for security and fraud prevention)
When you visit our website, we collect anonymised usage data through Datafast, a privacy-focused analytics service. This includes page views, referral source, and device type. No personally identifiable information is collected through analytics, and no cookies are used for this purpose.
3. How We Use Your Information
We use your email address to:
- Add you to our waitlist for ClubOS
- Send you updates about our product launch and development
- Send you our newsletter with news, tips, and insights about football club management
- Notify you when ClubOS becomes available
4. Legal Basis for Processing
Under GDPR, we process your personal data on the following legal bases:
- Consent (Art. 6(1)(a) GDPR) — By submitting your email address, you consent to receiving our waitlist communications and product updates. You may withdraw consent at any time.
- Legitimate interest (Art. 6(1)(f) GDPR) — We process IP addresses for security, fraud prevention, and to maintain the integrity of our service.
5. Data Storage and Security
Your data is stored securely using the following third-party processors:
- Mailchimp (The Rocket Science Group LLC, United States) — email delivery and waitlist management. Mailchimp participates in the EU-U.S. Data Privacy Framework.
- Vercel Inc. (United States) — website hosting. Vercel processes data under Standard Contractual Clauses.
- Datafast — privacy-focused, cookieless website analytics. No personal data is transferred.
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including the EU-U.S. Data Privacy Framework and EU Standard Contractual Clauses.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Under GDPR, you have the right to:
- Access - Request a copy of your personal data
- Rectification - Request correction of inaccurate data
- Erasure - Request deletion of your data ("right to be forgotten")
- Restrict processing - Request limitation of how we use your data
- Data portability - Request transfer of your data
- Withdraw consent - Unsubscribe from our newsletter at any time
To exercise any of these rights, please contact us at info@clubos.tech.
7. Unsubscribing
You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of any email we send you, or by contacting us directly.
8. Data Retention
We retain your email address for as long as you remain subscribed to our waitlist and newsletter. If you unsubscribe, we will delete your data within 30 days, unless we are required to retain it for legal purposes.
9. Cookies
Our website does not use cookies for tracking or advertising purposes. We use Datafast for analytics, which is entirely cookieless. We may use essential cookies strictly necessary for website functionality.
10. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Dutch Data Protection Authority within 72 hours and inform affected individuals without undue delay, in accordance with Articles 33 and 34 of the GDPR.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ClubOS
Email: info@clubos.tech
13. Supervisory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.